Action Guide

What to Cancel After Someone Dies

Some things should be canceled quickly. Others you should wait on. Here's how to tell the difference.

Do NOT cancel immediately

  • —Bank accounts — needed to receive final payments and pay final bills
  • —Health insurance — may cover final medical bills still being processed
  • —Utilities at the home — until the property is transferred or sold
  • —Internet service — household members may still need it
  • —Vehicle insurance — until title is transferred or vehicle is sold

Do cancel soon

  • —Credit cards in the deceased's name only — after settling any balances
  • —Streaming subscriptions (Netflix, Hulu, Spotify, etc.)
  • —Magazine and newspaper subscriptions
  • —Gym and club memberships
  • —Email and social media accounts (or memorialize them)
  • —Cell phone plan — after transferring or porting numbers if needed
  • —Online shopping accounts (Amazon, etc.) — after any pending orders arrive
  • —Automatic bill payments tied to accounts being closed

Handle carefully

  • —Joint credit cards — the surviving account holder may need to open a new individual account
  • —Mortgage — contact the lender but do not stop payments without guidance
  • —Social Security — overpayments must be returned; contact SSA before acting
  • —Pension or annuity payments — notify the provider before taking any action
This is general information, not legal advice. Circumstances vary. Consult an estate attorney if you are unsure about any account or obligation.