Action Guide

What to Cancel After Someone Dies

Some things should be canceled quickly. Others you should wait on. Here's how to tell the difference.

Do NOT cancel immediately

  • Bank accounts — needed to receive final payments and pay final bills
  • Health insurance — may cover final medical bills still being processed
  • Utilities at the home — until the property is transferred or sold
  • Internet service — household members may still need it
  • Vehicle insurance — until title is transferred or vehicle is sold

Do cancel soon

  • Credit cards in the deceased's name only — after settling any balances
  • Streaming subscriptions (Netflix, Hulu, Spotify, etc.)
  • Magazine and newspaper subscriptions
  • Gym and club memberships
  • Email and social media accounts (or memorialize them)
  • Cell phone plan — after transferring or porting numbers if needed
  • Online shopping accounts (Amazon, etc.) — after any pending orders arrive
  • Automatic bill payments tied to accounts being closed

Handle carefully

  • Joint credit cards — the surviving account holder may need to open a new individual account
  • Mortgage — contact the lender but do not stop payments without guidance
  • Social Security — overpayments must be returned; contact SSA before acting
  • Pension or annuity payments — notify the provider before taking any action
This is general information, not legal advice. Circumstances vary. Consult an estate attorney if you are unsure about any account or obligation.