Legal
Your privacy matters to us. This policy explains what information we collect and how we use it.
The First 24 ("we," "us," or "our"), operated by Reed-2 & Associates, LLC, runs this website, which provides general information and guidance for families navigating the practical steps following the loss of a loved one. This Privacy Policy explains how we collect, use, and protect information you share with us through this website.
We collect information that you voluntarily provide when you use our website, including: • Contact form submissions: When you reach out through a contact form or inquiry, we may collect your name, email address, phone number, and the message you send. • Customer inquiries: Any details you share when asking a question or requesting information about our services or partnerships. • Automatic information: We automatically collect limited technical information such as your browser type, device, and the pages you visit, as described below under Website Analytics.
We use basic website analytics tools to understand how visitors find and use our site. These tools may collect information such as your approximate location, the pages you view, how long you stay, and general device and browser information. This data is aggregated and used only to improve the website. It does not personally identify individual visitors.
We use the information we collect to: • Respond to your inquiries and messages. • Provide information about our services or partnerships. • Improve the content, usability, and performance of our website. • Communicate with you when necessary regarding your request.
We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers who help us operate the website (such as analytics or email delivery providers), and only as needed to perform their services. We may also disclose information when required by law.
Our website may use cookies and similar technologies to understand how the site is used and to remember certain preferences. You can control or disable cookies through your browser settings, though some features of the site may not function as intended.
We keep the information you submit through contact forms and inquiries only as long as needed to respond to your request and for reasonable record-keeping. You may request that we delete your information at any time by contacting us.
You may request access to, correction of, or deletion of the personal information you have shared with us. To make such a request, please contact us using the information below.
We may update this Privacy Policy from time to time. When we do, we will revise the date at the bottom of this page. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle your information, you can reach us by email at allen@the-first-24.com or through our Contact page. We will respond as soon as we can.
Last updated: August 2026